This Module is recommended, you should view this before moving on to other modules.
This module is designed to assist you to navigate your way around this education and training package.
Each of these categories of learning is designed in modular format to enable you to select your own unique learning journey. We have suggested some of the modules that we consider to be essential or core to your learning.
Your work context will determine the learning journey you take and we have also provided some additional links to resources that you may find useful.
The portfolio module will show you how to build your portfolio and take the time to think about what you are learning while completing the activities.
After this module I will be able to:
Provide examples of effective communication styles
Recognise when I should adapt communication styles to suit the individual needs of the resident and carers
Recognise that behaviour is often a response to unmet needs
List communication challenges that I can face and how I can develop these skills further
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